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The top three most popular CRM platforms on the market

Choosing the best software to improve your company’s internal processes is important, especially if you want to succeed with your customers and increase your sales. In this article we bring you 3 of the best CRMs according to the category of each, from the best in marketing, through the best for sales to reach the best project management software so that you have the best working tools and achieve your goals in your company.

HubSpot is a CRM platform that connects everything scaling companies need to deliver a best-in-class customer experience into one place.

Centralize all your work, processes, tools, and files into one Work OS.  Connect teams and maintain one source of truth across your organization.

Understand visitors’ intent. Track visitors to your pages and even actions on your site. Create custom web forms and collect visitor information automatically.

1.HubSpot

The Best Marketing CRM

HubSpot is the Marketing CRM par excellence that provides in one place everything that expanding companies need to provide the best customer experience. HubSpot features tools designed as a whole that are powerful in themselves, but unmatched in combination.

With HubSpot, customers are the priority, customization is simple and teams connect through a unified CRM. The platform offers a series of complementary tools that will allow you to centralize all the information of your company, to streamline the time that the different work teams devote to, only, information management, so they can focus on customers like that.

Let’s see this video about HubSpot CRM:

1.1 Key Features

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  • Marketing Hub, to directly manage your marketing campaigns with automatic segmentation based on CRM.

  • Sales Hub, which allows you to manage the pipeline and manage possible opportunities quickly thanks to the connection between the marketing and sales area provided by the platform.

  • Service Hub, a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more.

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  • CMS Hub, the content manager to create your website and landing pages, with option to create forms, CTA and other lead magnets that connect directly with the CRM.

  • Operations Hub, an excellent choice for RevOps teams looking to eliminate work silos from organizations.

1.2 Princing Plans

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  • Starter (41/month): All features of the free plan, plus additional forms, up to 50 email list segmentations, 1k in ad management, 10 reporting dashboards, and limited conversational bots.

  • Professional (740/month): All features of free and starter, plus 2,000 email list segmentations, 10k in ad management, 25 reporting dashboards, and full chatbot features. This plan also opens up additional features like phone support, content strategies, an SSL certificate, and a blog.

  • Enterprise (3,300/month): All features outlined above (with higher-tier options), plus user roles, event-based segmentation, predictive lead scoring, API calls, multi-touch revenue attribution, webhooks, and more.

  • HubSpot CRM has a free plan that offers a lot of great features to start with.

Get started with HubSpot

2.Monday

The Best Project Management CRM Software

Monday is a CRM that helps your company create and organize projects in a single tool. With this CRM you can set priorities, align goals, manage resources and team members. Monday can optimize and manage projects. This platform can create project boards, daily and weekly tasks. These boards are a great tool for managers and team leaders who need to see how the project is progressing, but without needing to see all the details, offering an overview. You can also use it as a collaboration and upgrade center.

This tool also allows you to create groups, person columns, status, timeline, numbers, formulas, files and ubiquity. It is a very complete and easy to manage CRM if you are looking to automate your workflows. With Monday your projects will not only be organized but will also save you time in your business management.

Monday is a CRM that helps your company create and organize projects in a single tool. With this CRM you can set priorities, align goals, manage resources and team members. Monday can optimize and manage projects. This platform can create project boards, daily and weekly tasks. These boards are a great tool for managers and team leaders who need to see how the project is progressing, but without needing to see all the details, offering an overview. You can also use it as a collaboration and upgrade center.

This tool also allows you to create groups, person columns, status, timeline, numbers, formulas, files and ubiquity. It is a very complete and easy to manage CRM if you are looking to automate your workflows. With Monday your projects will not only be organized but will also save you time in your business management.

Let’s see this video about Monday CRM:

2.1 Key Features

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The main features of this platform are: monitoring, collaboration, reporting, people management, as it focuses a lot on this area. Monday was created to be an effective and flexible tool. Accessibility is also one of its strengths

2.2 Princing Plans

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  • Individual: 0 free forever
  • Basic: 8 / seat / month
  • Standard:10 seat / month
  • Pro: 16 seat / month
  • Enterprise: Contact them for a custom plan
  • Free Trial: 14 days
Get started with Monday

3.Freshworks

The Best CRM systeam for Sales

Freshsales or Freshworks is a powerful free cloud CRM software that stands out among its competitors for its all-in-one service that covers the needs of both its sales and marketing department and includes built-in chat and phone call capabilities.

This platform offers many advantages to companies including: Store data of your existing and potential customers as well as record all your sales. Create marketing campaigns via email, make calls directly from the CRM, set up chatbots for your website, be always up to date with your mobile app, manage unlimited users, unlimited access to technical support.

All these and many more advantages from a single platform. Don’t worry about the time and effort needed to expand your business, Freshsales’ free CRM will do it for you while we take care of support.

The free CRM system from Freshworks offers you all the information of your customers and current and potential contacts in a single screen. In this way, you can access the following information with just a couple of clicks:  Your contact details, the status of ongoing sales, notes, tasks and related appointments, marketing emails, phone call notes and all chat conversations.

All of this information will allow your sales teams to engage in personalized conversations with your current and potential customers to close your sales more easily.

Let’s see this video about Freshworks:

3.1 Key Features

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This platform offers an extensive list of features that favor sales efforts for the company. Among the most outstanding are:

  • Custom Sales Activities, create and track unique  sales activities. Keep a tab on interactions, meetings, and more.
  • Contact Lifecycle Stages, map your unique sales process with tailored contact lifecycle stages and track the contact’s journey into a customer.
  • Auto-assignment Rules, put your contacts in the right hands. Freshsales automatically assigns leads to handpicked salespeople.
  • Sales Sequences, close your deals faster by automating your interactions. Create, send, and track personalized outbound campaigns.

3.2 Princing Plans

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  • Free (€0/month): Get sales teams organized and engage leads fast with built-in chat, email, and phone.
  • Growth (€15/month): Powerful CRM automation to help growing sales teams avoid repetitive work and spend more time selling.
  • Pro (€39/month): Everything you need to manage multiple sales teams and grow revenue like a pro.
  • Enterprise (€69/month): CRM your way with advanced customization, governance, and controls.
Get started with Freshworks

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